When is not available really not available?

As a freelance web developer, I often struggle to have free time, and it’s even more difficult to devote time to a client when others always feel available to them. Some clients still fail to understand that I cannot give up everything I do in my life to immediately meet their needs. On this occasion, I had something that was going to require my full attention for two full days – no cell phone or email connection, and no access to a computer.

Me (a Thursday): Just to let you know that I won’t be available at all next Tuesday or Wednesday.

Customer: No problem.

Me (the following Monday): Just a reminder that I’m not available at all tomorrow or Wednesday.

Customer: No problem.

Then, as you might expect, early Tuesday morning …

Customer: I know you are unavailable today, but can you please make this job quick?

Be the first to comment

Leave a Reply

Your email address will not be published.