Steal It – Customers From Hell

A few years ago, I created a website for a client who worked in the security industry. A few weeks later, I got a call from a potential client through this site.

As it turned out, the potential client also worked in the security industry. It also had the same name as the client I created the first website for.

Customer: I found the site for which you created [competitor client]. I really love it and I would like you to make one like this for me too.

Me: This shouldn’t be a problem. Do you already have ideas that you need or want?

Customer: No no I want a site like the one you created for [competitor client].

Me: Well, since you work in the same field, with the same name, we should at least make the design clearly different.

Customer: No, I like the design. Make me one just like that. Without risk of confusion.


A blast from the past of the Clients From Hell archives

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